How to Retain Millennials and Plurals. How to Engage all People 

Retaining Millennials and Plurals; engaging all people. Engaging and retaining customers. These are closely linked.  

Retention rates of new hires for most businesses are as high as 95-100%. Employee engagement is suffering: research has shown over 70% of employees are disengaged. Ouch!

Honored to be the presenter. Join us.  

To book a speaker or training, or learn about options contact Pat at pat@patriciahatleyinc.com. Visit patriciahatleyinc.com. Hope to see you there. #leadership #leadershipdevelopment #millennials #retention #SHRM #speaker

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How You Treat Your People Determines How They Treat Your Customers 

“Never have relationships been as important as they are today, with all your stakeholders., but it begins with your employees. If your employees are not happy and engaged, you had better believe they are not engaged with your customers in a way that nurtures trust and relationships. This will increase in importance over the next decade. Are your employees happy? Do they want to be at work? Do your managers and supervisors ‘lead’ or ‘manage’ people? Leaders and managers must be able to lead people, not just manage things. People do not respond well to being treated as things. What is your turnover rate of new hires–young people? Young people will not tolerate what Boomers did! They will exit. Leadership and people skills rock the boat in importance to org success today. Ask yourself some critical questions, but answer them honestly. Your success depends on it .” ~PH #leadership #SHRM #management #speaker #trainer pat@patriciahatleyinc.com patriciahatleyinc.com

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Lead People; Manage Things

“Lead people; manage things. People are not things. People do not respond well to being treated as things. Give people a voice! Ask! Listen to understand! Empower! Engage! It is difficult to attract, engage and retain talent unless basic human needs of respect, trust, and purpose are met.” ~PH Author of “4 Generations @ Work,” available at Amazon.com or via Pat@patriciahatleyinc.com. Contact us to book a speaker or learn about training options. #leadership #management #speaker #SHRM #leadershipdevelopment #speaker #trainer

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Don’t Imprison Innovation and Creativity in Leadership Tactics of Power and Control

“Micromanagement & Control restrains people’s voices. These tactics create a culture of fear which slows everything down. People do not feel safe to speak their minds, share, or create. 
“Ask! Listen! Empower! Engage! Nurture trust! Shut down power and control.  

Furthermore, younger generations (Millennials and Plurals) will not tolerate such treatment. They will exit. They want a voice. They want to work in A culture of free-expression and collaboration where all people feel safe to be themselves. This createa engagement today. It is a must in attracting, engaging and retaining young people.” ~PH. #leadership #management #SHRM #leadershiptraining #leadershipdevelopment #trainer #speaker #management 
Author of “4 Generations@ Work,” available at Amazon.com or at reduced rates for 10 or more from Pat@patriciahatleyinc.com. Contact Pat to learn more about resources, book a speaker or training options.

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The Greatest Human Motivator Costs Nothing

“Inspire intrinsic motivation by meeting basic human needs of purpose, respect & trust. All people want to be respected as the unique individuals they are. All people want to know they are valued, that they matter. All people want to trust and be trusted. Get to know your people. Ask them for their thoughts. Listen to understand. Give them a voice. Demonstrate genuine trust and appreciation. People are not just numbers on an organizational chart. People are human beings with souls, who all have hopes, dreams and desires. Treat them as such and you will have a far greater chance of developing an engaged culture and team.” ~PH #leadership #management #SHRM #trainer #speaker #leadershipcoach #leadershipdevelopment Author of “4 Generations @ Work,” available at Amazon.com or discounted rates in quantities of 10 or more from pat@patriciahatleyinc.com Contact Pat to book a speaker and/or discuss training options 

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Respect and Value People for their Individual Uniqueness

Respect and value people for who they are, not who YOU think they should be. Get to know people as the unique human beings they are. True diversity today! Include people! Empower people! Ask people for their thoughts. Listen to understand! This is how you create an engaged team! Everyone needs to know they are respected for their uniqueness. And everyone needs to know they add value…purpose.” ~PH #leadership #leadershipdevelopment #leadershipcoach #speaker #trainer #SHRM Author of “4 Generations @ Work,” available at Amazon.com or pat@patriciahatleyinc.com. Contact Pat at pat@patriciahatleyinc.com to book a speaker and/or learn about services

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Listening to People Demonstrates Respect

“Ask people for their thoughts. Listen 2 understand! All people need 2 know they are respected & valued.” ~PH #leadership #management #SHRM

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Respect and Value People for Who They Are!

“Get to know the people in your life. Value and respect them for who they are, not who YOU think they SHOULD be.” #leadership #management #trainer #speaker 

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The Greatest Human Motivator Costs Nothing

All people need to know they matter; to be respected for their individual uniqueness; to Be trusted. #leadership #motivation #management #speaker #trainer

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Attracting, Retaining, and Engaging All People

Attracting, engaging & retaining younger generations. Nurturing #Trust & empowering all people. ow.ly/YluNm #management #SHRM #speaker #trainer 

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