Author Archives: Patricia Hatley

About Patricia Hatley

Patricia Hatley is a leadership author, researcher, speaker, trainer, consultant. We provide resources to empower people to empower others. “Inspired leadership elevates everything!” With a graduate degree in strategic leadership, primarily transformational leadership, Patricia Hatley is a leadership researcher with a concentration on 21st century intergenerational leadership, author, consultant, and teacher. Patricia is an intergenerational pro with over 30 years experience leading teams in corporate and non-profit environments. In December 2012, she retired from a 42 year career in the corporate environment to concentrate on this project. Her books include: (1) “4 Generations @ Work: Leading from Conflict to Collaboration,” (2011) based on research conducted within a Fortune 500 company and across all industries, is a study of generational preferences and values and how to effectively integrate all into any organization. (2) “Three Things All People Want,” (2014) which reveals how to inspire people to engagement by tapping into three basic human needs; and (3) “Digital Grenades: Explosive and Corrosive,” (2015) which deals with inspiring people to engagement and high performance when most interaction is across a digital platform via some kind of digital communications, i.e. email, social media, texting, etc . (4) “4 Generations @ Work: A Case for Empowerment,” (2015) a revised and expanded version of her first book 4 Generations @ Work. Patricia’s fourth book is a self-help book for anyone to use to develop a highly engaging workplace, for anyone. It provides information, based on recent and life-long experience:  How to develop an empowered culture, and why such a culture is critical to success today and even more so over the next decade;  “The Trust Factor” importance and basics;  “The Power of Ask,” what it is, how it works, and how crucial it is to success;  “Listening to Understand” basics;  “Integrity today” what it looks like and why it is different and crucial to success;  “Diversity and Inclusion,” what it looks like today, why, importance, and how tos;  Five generations: Intergenerational values and preferences, creating understanding, reducing conflict, engagement, etc.;  The Plurals--She introduces the next generation to flood the work force, the Plurals. Plurals are different than any generation yet, but require many of the same things in the workplace that their colleagues, the Gen Ys, do.

How to Retain Millennials and Plurals. How to Engage all People 

Retaining Millennials and Plurals; engaging all people. Engaging and retaining customers. These are closely linked.   Retention rates of new hires for most businesses are as high as 95-100%. Employee engagement is suffering: research has shown over 70% of employees … Continue reading

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How You Treat Your People Determines How They Treat Your Customers 

“Never have relationships been as important as they are today, with all your stakeholders., but it begins with your employees. If your employees are not happy and engaged, you had better believe they are not engaged with your customers in … Continue reading

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Lead People; Manage Things

“Lead people; manage things. People are not things. People do not respond well to being treated as things. Give people a voice! Ask! Listen to understand! Empower! Engage! It is difficult to attract, engage and retain talent unless basic human … Continue reading

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Don’t Imprison Innovation and Creativity in Leadership Tactics of Power and Control

“Micromanagement & Control restrains people’s voices. These tactics create a culture of fear which slows everything down. People do not feel safe to speak their minds, share, or create.  “Ask! Listen! Empower! Engage! Nurture trust! Shut down power and control. … Continue reading

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The Greatest Human Motivator Costs Nothing

“Inspire intrinsic motivation by meeting basic human needs of purpose, respect & trust. All people want to be respected as the unique individuals they are. All people want to know they are valued, that they matter. All people want to … Continue reading

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Respect and Value People for their Individual Uniqueness

Respect and value people for who they are, not who YOU think they should be. Get to know people as the unique human beings they are. True diversity today! Include people! Empower people! Ask people for their thoughts. Listen to … Continue reading

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Listening to People Demonstrates Respect

“Ask people for their thoughts. Listen 2 understand! All people need 2 know they are respected & valued.” ~PH #leadership #management #SHRM

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Respect and Value People for Who They Are!

“Get to know the people in your life. Value and respect them for who they are, not who YOU think they SHOULD be.” #leadership #management #trainer #speaker 

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The Greatest Human Motivator Costs Nothing

All people need to know they matter; to be respected for their individual uniqueness; to Be trusted. #leadership #motivation #management #speaker #trainer

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Attracting, Retaining, and Engaging All People

Attracting, engaging & retaining younger generations. Nurturing #Trust & empowering all people. ow.ly/YluNm #management #SHRM #speaker #trainer 

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