Patricia Hatley on LinkedIn
Understanding preferences, values, & needs is crucial to attracting & retaining talent, & customers. #management #SHRM #motivation #sales http://ow.ly/i/o3CcA
“When you are talking, you repeat what you already know. When you listen, you learn. Listen more! Talk less! Give people a voice. Let people know they matter.” #leadership #management #motivation #trust From “4 Generations @ Work” and “Three Things all People Want”
“Consistently demonstrate to people that you appreciate them. Show them, not just say, that you trust them. Ask people for their thoughts and listen to understand. You are demonstrating respect for people. All people have a need to know they matter. All people have a need to be respected and valued for their individual uniqueness. Inspire intrinsic motivation by meeting these basic human needs. Costs nothing, yet is the greatest of human motivators. #motivation #speaker #leadershipcoach #leadershiptraining #trainer #author pat@Patriciahatleyinc.com
“You ‘lead’ people and ‘manage’ things. People are not things and they do not respond well to being treated as machines or things. Inspire intrinsic motivation by meeting human needs of respect and purpose. Everyone wants to be treated with respect and everyone wants to know they are valued. The greatest human motivator, demonstrating that you appreciate people, is used so little. Showing appreciation is life-changing, and can impove all performance indices in an organization.” #speaker #trainer #leadershipcoach #leadershipdevelopment #leadershiptraining #author
“You ‘lead’ people and ‘manage’ things. Give people a voice. Ask people for their thoughts, and listen to understand. Listening to someone is the ultimate demonstration of respect. Treat people with respect consistently. Show appreciation. Coach continuously to help maximize potential. Think of people as human beings and not just numbers on an org chart. Then you can tap into intrinsic motivation, which leads to a higher level of engagement and commitment. #leadershipcoach #leadershipdevelopment #leadershiptraining #5generations #4generations firstname.lastname@example.org patriciahatleyinc.com
#Leadership today must focus on ‘people first’ & traits that nurture #trust & relationships. Younger generations do not trust anything–brands, businesses, government, or any organized entity. They do not trust people, unless a relationship is nurtured.
Success today, and even more so over next decade, depends in your ability to nurture trust through consistent behaviors that tier to values and respect for people. #management #SHRM #speaker #leadershipcoach #leadershiptraining #leadershipdevelopment #4generations #5generations pat@Patriciahatleyinc.com